Account & security

Troubleshoot account and access

Resolve password, MFA, provider, session, and permission errors.

Updated August 3, 2026 Β· 9 min

Diagnose sign-in

  • Password fails: verify account and use recovery.
  • MFA code fails: check device time and use the current code.
  • Google/Microsoft fails: confirm the linked identity and provider session.
  • Login repeats: clear stale cookies for the affected environment and retry.
  • Signed in but resources are missing: check organization, role, and workspace.
  • All methods lost: use verified recovery and contact support.

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