Connect and configure a calendar

Connect the account

Calendar tools connect securely to Google Calendar or Microsoft 365 / Outlook.

1. Open a calendar tool from the catalog.
2. Select Connect account.
3. Complete provider authorization.
4. Return to Studio and refresh calendars if necessary.

Choose where to manage appointments

Select one calendar and review its time zone. Prefer a dedicated or shared calendar with limited permissions over a personal calendar.

Define availability

Set the time zone, default duration, business hours, and available days. The agent proposes and books only within those limits. End time must follow start time, and at least one day must be available.

Disconnect the calendar

Disconnecting makes the tool inactive until you authorize an account and save a valid calendar again. Review dependent agents to avoid incomplete flows.