Troubleshooting

Correct an incorrect or incomplete response

Decide whether to adjust instructions, knowledge, tools, or context.

Updated August 3, 2026 Β· 8 min

Find the cause

Write a reference answer and its evidence. Check whether the failure comes from unclear instructions, missing or outdated knowledge, unavailable tools, channel formatting, or conversation context.

Change one variable and repeat the same test. Prefer general, verifiable rules over exception lists. If unresolved, escalate with the prompt, expected and actual results, source, agent, channel, and date after removing sensitive information.