Help center

Troubleshooting

Quick answers to common issues.

Diagnose an issue step by step

Isolate a failure before changing configuration or contacting support.

Diagnose missing responses, errors, or results that do not meet expectations.

Decide whether to adjust instructions, knowledge, tools, or context.

Review runs and the documents that were created, updated, or deleted.

Use history to understand successful calls, failures, and response times.

Locate activation, delivery, response, and credential failures.

Diagnose loading, token, appearance, and response failures.

Respond correctly to authentication, validation, network, and rate-limit errors.

Resolve microphone, transcription, playback, and audio configuration errors.

Identify why a user cannot view a resource or complete an operation.

Resolve permission, limit, checkout, payment-method, and invoice errors.

Resolve password, MFA, provider, session, and permission errors.

Prepare a reproducible, secure case so the team can help quickly.

Distinguish a configuration problem from a broader interruption before making changes.