Troubleshooting

Check for a service incident

Distinguish a configuration problem from a broader interruption before making changes.

Updated August 3, 2026 Β· 5 min

Check the scope

Repeat one safe operation and ask whether other users, agents, workspaces, or channels are affected. A broad simultaneous failure may indicate an incident.

Avoid rotating credentials or changing multiple configurations before isolating the cause. Review related identity, storage, provider, and integration status. Report a possible incident with time, affected component, safe identifiers, and observed result.