Help center

Web widget

Publish your agent chat on your website.

Introduction to the Web Widget

Understand how to publish an agent's chat on any website.

Create the web channel and prepare its settings before installation.

Add the Studio-generated script to your site and verify that it loads.

Configure its name, greeting, avatar, and color to match your brand.

Choose its shape, icon, text, size, and animation.

Place the launcher without interfering with your site's interface.

Decide whether the channel shows references, excerpts, or public documents.

Replace the credential used by installed widgets in a controlled way.

Validate loading, accessibility, and conversations before public release.

Diagnose loading, token, appearance, and response failures.