INCEPTIVASearch results
23 results for “widget”
Channels
Introduction to channels
Understand where you can publish an agent and what each channel requires.
→Publish an agent to a channel
Enable the point of contact where your users will interact with the agent.
→Enable the Web Widget channel
Prepare web chat and access its configuration and installation.
→Enable, disable, or change a channel
Control availability without deleting the agent or losing configuration.
→Troubleshoot channels
Locate activation, delivery, response, and credential failures.
→Getting started
Get started with Inceptiva
Understand how agents, knowledge, tools, and channels work together before creating your first experience.
→Create your first agent
Use the visual builder to define the agent's identity, knowledge, tools, and channel.
→Publish and share your agent
Review the agent's status and choose its first channel for other people to use.
→Voice
Introduction to voice interaction
Understand dictation and spoken response playback in Inceptiva agents.
→Enable and configure agent voice
Configure language, voice, speed, and automatic playback.
→Use voice in the Web Widget
Offer dictation and spoken response playback in your published widget.
→Troubleshoot voice
Resolve microphone, transcription, playback, and audio configuration errors.
→Web widget
Introduction to the Web Widget
Understand how to publish an agent's chat on any website.
→Enable the Web Widget for an agent
Create the web channel and prepare its settings before installation.
→Install the widget on your website
Add the Studio-generated script to your site and verify that it loads.
→Customize the widget identity
Configure its name, greeting, avatar, and color to match your brand.
→Configure the launcher button
Choose its shape, icon, text, size, and animation.
→Define the position and initial state
Place the launcher without interfering with your site's interface.
→Control sources visible in the widget
Decide whether the channel shows references, excerpts, or public documents.
→Regenerate the publication token
Replace the credential used by installed widgets in a controlled way.
→Test the widget on desktop and mobile
Validate loading, accessibility, and conversations before public release.
→Troubleshoot the Web Widget
Diagnose loading, token, appearance, and response failures.
→Troubleshooting
Gather information for support
Prepare a reproducible, secure case so the team can help quickly.
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